Frame Colours
We have developed our online business with our customer needs in mind. Be it our new online frame designer allowing you to design & visualise every aspect of your picture frames & photo frames online, with multiple delivery options to your home or work. You can click here to find out a bit more about our picture framing service.
Terms of Service from Picframes.co.uk
We accept payment online by Visa, Mastercard, and Switch cards or Paypal and payments will show up on your accounts as Picframes.co.uk
By placing an order you consent to payment being charged to your credit card as detailed at the time of your order. Upon payment and delivery, title to the goods will pass to you and we will send you a receipted invoice by post.
\we take website security and the security of any information you pass to us during this process very seriously. Therefore this website is protected by a SSl certificate to web industry standards
Despatch and Delivery
Delivery Policy
Delivery charges are calculated automatically by the web site when you add to your shopping cart. Goods are despatched using our nominated parcel carrier on a 48hr service. All charges will be confirmed to you prior to you committing to purchase. You are responsible for payment of any local customs and import duties
We ask that, should your item fail to arrive in the allotted timescale, you advise us as soon as possible at sales@picframes.co.uk so that we may investigate with the parcel carriers. Any dates quoted for delivery are approximate only and we will not be liable for any delay. It is your responsibility to ensure that you order from us in adequate time to prevent any disappointment resulting from late shipment.
Returns
Refund Policy
For faulty or damaged goods please contact us as soon as possible in order we can investigate.
You may return faulty or damaged goods to us and will receive a full refund or exchange including any delivery costs.
Goods returned as faulty or otherwise should be returned with the packagingTerms of website use the arrived in.
All our Picture frames are made to your exact requirements. We cannot be held responsible for goods that are delivered correctly and to the specifications given by you at the time of purchase and are therefore not liable to provide a refund. We do however take your satisfaction as paramount to our business success and we will make every endeavour to help.
Your rights as a consumer under English law are not affected for more details please visit www.consumerdirect.gov.uk